Privacy Policy
Last updated: September 2, 2026
Introduction
MAKEN Construction (“MAKEN”, “we”, “us” or “our”) places great importance on the protection of the personal information entrusted to it. This privacy policy explains clearly and transparently how we collect, use, disclose, store, and protect personal information submitted through our website, contact forms, and other communication channels. By using our website or submitting personal information to us, you acknowledge that you have read and understood this policy.
Person responsible for the protection of personal information
The person responsible for the protection of personal information at MAKEN is:
Manager: Kenny Turgeon
Title: Vice President
Email: kenny@makenconstruction.com
Telephone: 819-616-3683
Address: 27 Mangin Street, Gatineau (Quebec) J8Y 3L8
For any questions regarding this policy or the protection of your personal information, you can contact this person directly.
What personal information do we collect?
Depending on how you interact with our company, we may collect different types of personal information, including:
Your name;
Your email address;
Your phone number;
The address or location of the project;
Information relating to your construction or renovation project;
Information regarding the requested work;
The planned start date for the work;
The information submitted in a request for submission;
The plans, photographs or other documents that you choose to send us;
Any other information that you voluntarily choose to disclose.
We may also collect certain technical information related to your browsing on our website, including your IP address, the type of device used, the browser, the pages viewed, and certain statistical browsing data, where the technologies used on our site allow it. We limit the collection to the information necessary for the purposes for which it is collected.
How do we collect your information?
We may collect your personal information when you:
Fill out our quote request form;
Contact us by email or phone;
send us plans, photos or documents;
Request information about our services;
Get in touch with our team;
Browse our website when certain tracking or analytics technologies are enabled.
Why do we use your information?
The information collected may be used to:
Respond to your inquiries;
Analyze your submission request;
Communicate with you about your project;
Prepare and submit a bid;
To plan or coordinate work;
To follow up on a request or business relationship;
Improve our services and our website;
Ensure the safety and operation of the site;
Comply with our legal and regulatory obligations;
To prevent or detect fraudulent or abusive activities.
We do not use your personal information for purposes incompatible with those for which it was collected, except when the law permits or requires us to do so.
Consent
When required by law, we obtain your consent before collecting, using, or disclosing your personal information. You may withdraw your consent under certain circumstances, subject to applicable legal or contractual obligations. However, withdrawing your consent may prevent us from providing certain services or adequately responding to a request when the information in question is necessary for that purpose.
Disclosure of information to third parties
MAKEN ne vend pas vos renseignements personnels. Dans certaines circonstances, nous pouvons communiquer certains renseignements à des fournisseurs de services qui nous aident à exploiter notre entreprise ou notre site web, notamment des fournisseurs de services technologiques, d'hébergement, de courrier électronique, de formulaires, d'analyse web ou de stockage de données. Ces fournisseurs ne reçoivent que les renseignements nécessaires à l'exécution des services qui leur sont confiés et doivent prendre des mesures raisonnables afin d'assurer la confidentialité et la sécurité des renseignements qui leur sont transmis. Nous pouvons également communiquer des renseignements lorsque la loi l'exige ou lorsque cela est nécessaire pour protéger nos droits, notre propriété ou notre sécurité.
Renseignements communiqués à l'extérieur du Québec
Some technology service providers used by MAKEN may process or host information outside of Quebec. Where required by law, MAKEN takes appropriate measures before disclosing personal information outside of Quebec, including assessing privacy factors and taking the necessary steps to ensure adequate protection of the information.
Information retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, and for any additional period required or permitted by law. When personal information is no longer needed, it is destroyed or anonymized in accordance with applicable legal requirements and our internal practices.
Protection of personal information
MAKEN met en place des mesures raisonnables de sécurité afin de protéger les renseignements personnels contre la perte, le vol, l'accès non autorisé, la divulgation, la modification ou l'utilisation inadéquate. Ces mesures peuvent notamment comprendre des contrôles d'accès, des mesures de sécurité technologiques et des pratiques internes visant à limiter l'accès aux renseignements aux personnes qui en ont besoin dans le cadre de leurs fonctions. Malgré ces mesures, aucune transmission ou conservation de données sur Internet ne peut être garantie comme étant entièrement sécurisée.
Your rights
Subject to the limitations set by law, you may, in particular:
Request access to the personal information we hold about you;
Request the correction of inaccurate or incomplete information;
Withdraw your consent when it constitutes the applicable basis for the use of your information;
Request certain information regarding the use or disclosure of your information;
To exercise other rights provided for by applicable laws regarding the protection of personal information.
Any request concerning your personal information must be addressed to the person responsible for the protection of personal information identified in this policy.
Cookies
Our website may use cookies to ensure its proper functioning, improve your browsing experience, and, with your consent or when permitted by law, collect statistical data on website usage. For more information, please see our Cookie Policy.
Changes to this policy
MAKEN may modify this privacy policy to reflect changes in its practices, services, technologies, or applicable legal requirements.
Any significant changes will be brought to your attention through appropriate channels. The date of the last update appears at the beginning of this policy.
Contact
For any questions, access requests, correction requests, or questions regarding the protection of your personal information, please contact Kenny Turgeon by email at kenny@makenconstruction.com